Privacy Policy

La Hacienda is part of The AMES Companies UK Ltd, (Comprising of The AMES Companies UK Ltd, La Hacienda Ltd, Kelkay Ltd, Altia Holdings Ltd, Vatre Group Ltd, Vatre Terracotta Ltd).

AMES UK is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The information we collect

We collect information about you from different places which include:

  • Directly from you
  • From a third party acting on your behalf e.g. a third party company from whom you have purchased products or services
  • From other companies who are part of AMES UK
  • From publicly available sources
  • When we generate it ourselves
  • From other organisations

We will only collect your information in line with relevant regulations and law and this may relate to any of our products or services. You are responsible for making sure you provide us with accurate and up to date information.

How we will use your information

We will use your information to provide products and services you have requested from us and other purpose such as:

  • To carry out your instructions for delivery of products
  • To improve our products and services
  • To keep you up to date with our products and services

We will only use the information provided by you where we are allowed to by law e.g. carrying out an agreement we have with you, because we have a legitimate business interest or where you agree to it. We may use automated systems to help us make credit decisions where you have applied for a trade account with us.

Who we can share your information with

We may share your information with other companies we work in partnership with and other AMES group companies. We may also share your information with others outside of the La Hacienda group e.g. transport carriers and parcel delivery companies to carry out the agreement we have with you.

How long we will keep your information

We will keep your information for as long as you have a relationship with us or until our legal obligations to government bodies have been fulfilled.

Transferring your information overseas

We may share your data with third parties or for other reasons to comply with a legal obligation upon us. We have a data processing agreement in place with such third parties to ensure data is not compromised. Third parties must implement appropriate technical and organisational measures to ensure the security of your data. We may share your data with bodies outside of the European Economic Area who are part of the AMES group of companies. These countries are Australia, New Zealand & USA, and the reason for sharing with these countries is for business management and compliance purposes. We have put appropriate safeguards and measures in place to ensure that your data is transferred securely and that the bodies who receive the data that we have transferred process it in a way required by EU and UK data protection laws.

Protecting your data

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction, and abuse. We have implemented appropriate processes to guard against such.

Your rights

You have several rights relating to your personal information e.g. a right to get access to your personal information or request us to correct or update incorrect information. For more information about your rights please contact us at the address below. If you wish to raise a complaint about on how we have handled your personal information, you can contact our Data Compliance Officer at

We hope that we can address any concerns you may have, but you can always contact the Information Commissioner’s Office (ICO). For more information, visit


If you have chosen to opt-in to our marketing communications, we may send you information relating to products and services that we think will be of interest to you, from time to time. If you change your mind and no longer want to receive these communications you can tell us at any time by contacting our marketing department at marketing department. We will not share your information with third parties for their own marketing purposes without your consent.


To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google – external site.

Who to contact

If you have any questions about how we are handling your personal information please contact us by writing to




La Hacienda is part of the AMES Companies UK Ltd, (Comprising of The AMES Companies UK Ltd, La Hacienda Ltd, Altia Holdings Ltd, Kelkay Ltd, Vatre Group Ltd, Vatre Terracotta Ltd).


We are committed to high standards of corporate governance, transparency, and responsibility in supporting the execution of our global business strategy – which is to drive profitable growth in our businesses and deliver sustainable returns for our shareholders. Our approach to tax supports this strategy.

Application of the strategy

Our UK tax strategy has been approved by the Board of Directors of The AMES Companies UK Ltd. and applies to all entities within the UK that are part of the Griffon Corporation group, including La Hacienda Ltd, Altia Holdings Ltd, Kelkay Ltd, Vatre Group Ltd and Vatre Terracotta Ltd (collectively “AMES UK”, “the Group”) in accordance with paragraph 19(2) of Schedule 19 to the Finance Act 2016. This strategy describes AMES UK’s approach to managing the company’s tax affairs and aligns with Griffon Corporation’s Codes of Business Conduct and Ethics.

This strategy is applicable from the date of publication and remains in place until superseded; it will be reviewed annually and/or as organizational changes occur within the UK. References to ‘UK Taxation’ are to the taxes and duties set out in paragraph 15(1) of the Schedule which include Income Tax, Corporation Tax, PAYE, NIC, VAT, Insurance Premium Tax, and Stamp Duty Land Tax. References to ‘tax’, ‘taxes’ or ‘taxation’ are to UK taxation and to all corresponding worldwide taxes and similar duties in respect of which the Group has legal responsibilities.

This tax strategy was published on 12 February 2021 and The AMES Companies UK Ltd regards this publication as complying with its duty under paragraph 19(2) Schedule 19 FA 2016 in its financial year ending 30th September 2021.

Governance and management of risk in relation to UK taxation

The Board of The AMES Companies UK Ltd. oversees and approves the UK tax strategy, which is aligned with Griffon Corporation’s global approach. Responsibility for setting and implementing the tax strategy and the management of our tax risks ultimately sits with the Managing Director (MD). Day-to-day responsibility for the application of the tax strategy and the management of our tax affairs is delegated by the MD to the local Finance Director, Controllers and other personnel. The delivery of this strategy is also supported by the tax, finance, and accounting teams of AMES Australasia Pty Ltd., The AMES Companies, Inc. and Griffon Corporation.

We operate a tax control framework which focuses on having the right control environment, risk identification, effective channels of communication and monitoring of our compliance with both the relevant legislation and our strategy.

To this end we ensure that we:

  • Adhere to our Codes of Business Conduct and Ethics which set out the behaviours expected of our employees so as to align with our overall strategy in its approach to risk and respect for our core values,
  • Comply with all applicable laws, rules, regulations, and disclosure requirements; and,
  • Seek advice from external advisers where appropriate.

Attitude towards tax planning and level of risk

We aim to ensure that all tax positions are built on sound commercial business activity. Where eligible, we claim the benefit from various credits, incentives, and various elective provisions. AMES UK manages risks to ensure compliance with legal requirements in a manner which ensures payment of the right amount of tax.

Where appropriate, we seek certainty on inherently uncertain tax positions by obtaining external advice or seeking advance clearances with the relevant tax authorities.

AMES UK does not undertake tax planning unrelated to commercial transactions; we do not engage in aggressive tax planning schemes and our appetite for risk is low in this regard.

Relationship with HMRC and working with Tax Authorities

We work in a collaborative, transparent and proactive manner with revenue authorities and policy makers. We strive to inform the HMRC of significant UK transactions and changes to the business at the earliest appropriate stage and are open about our decision-making, governance processes and tax planning policy. We interact with these bodies in a professional, courteous, and timely manner, and seek to maintain a collaborative relationship through regular meetings, discussion, and written communications. Pursuant to our Codes of Business Conduct and Ethics, we cooperate fully in any inquiries.

When submitting tax computations and returns to HMRC, AMES UK discloses all relevant facts and identifies any transactions or issues where it considers that there is potential for the tax treatment to be uncertain.

Any inadvertent errors in submissions made to HMRC are fully disclosed as soon as reasonably practicable after they are identified.

Paul North
Managing Director AMES UK



Anti-Slavery and Human Trafficking Statement and Policy

La Hacienda is part of The AMES Companies UK Ltd, (Comprising of The AMES Companies UK Ltd, La Hacienda Ltd, Kelkay Ltd, Altia Holdings Ltd, Vatre Group Ltd, Vatre Terracotta Ltd).

AMES UK takes its commitments under the Modern Slavery Act very seriously. We are committed to conducting business in a lawful, ethical, and responsible manner and expect our supply chain partners to share this commitment. Modern slavery and human trafficking are hidden, pervasive crimes, and we all have the responsibility to drive them out of our industry.

Policy statement

This statement is made on behalf of AMES UK pursuant to section 54(1) of the Modern Slavery Act 2015 (the ‘Act’) and constitutes our group slavery and human trafficking statement for the financial year ending 30th September 2021.


Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain.

Our business and structure

Together AMES UK has a market-leading position in manufacturing and distributing garden landscaping products through retailers across the UK and Europe. In order to provide excellent services and expertise we procure a range of goods and services from third party suppliers who may, in turn, enter into sub-contracts with their suppliers.

As a respected and reputable organisation, we have a zero-tolerance approach to modern slavery. We are committed to acting ethically and with integrity in all our business dealings and relationships; and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our business or in any of our supply chains.

Our supply chains and their adherence to our values and ethics

Our supply chains include manufacturing, transport, procurement, publishing and printing services, IT services, conference and venue suppliers, training providers, Business and HR consultants, and marketing and PR services. We are regularly review the risks that these supply chains can present.

We have a zero-tolerance policy to slavery and human trafficking, and we expect all those in our supply chain to comply with our values and ethics.

To this end we have the following measures in place:
• We provide all our high-risk suppliers with a copy of our Anti-Slavery and Human Trafficking Policy and we ask them to comply with it, and the requirements of the Modern Slavery Act 2015
• We have systems in place to encourage the reporting of concerns and the protection of whistle blowers.
• We will look to insert a clause into our contracts for services requiring that they comply with the provisions of the Act.
• As part of our procurement process, we may engage only with suppliers and contractors who confirm their compliance with the Act.

Our Anti-slavery policy and procedures

AMES UK is committed to ensuring that there is no modern slavery or human trafficking in its supply chains or any part of our businesses. This policy applies to all individuals working for AMES UK or on behalf of AMES UK in any capacity, including employees, directors, managers, agency workers, apprentices, volunteers, agents, contractors, consultants, and business partners.

Our Anti-Slavery Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our business or supply chains.

Identifying potential victims of modern slavery can be a challenge because the crime can manifest itself in many ways. There is a spectrum of abuse and it is not always clear at what point, for example, poor working practices and lack of health and safety awareness have become instances of human trafficking, slavery or forced labour in a work environment. In addition, some suppliers may go to great lengths to hide the fact that they are using slave labour. However, we accept that it has a responsibility through its due diligence processes to ensure that workers are not being exploited, that they are safe, and that relevant employment, health and safety and human rights laws and standards are being adhered to.

Responsibility for the policy

The board of directors has overall responsibility for ensuring that this policy complies with legal and ethical obligations.

The SHEQ Manager has day-to-day responsibility for implementing this policy, annual preparation of our slavery and human trafficking statement, monitoring its use and effectiveness and auditing internal control systems and policies and procedures to ensure they are effective in preventing or remediating the risk of modern slavery. They are also responsible for investigating allegations of modern slavery either internally or in external supply chains.

All line managers are responsible for ensuring that those reporting to them understand and comply with this policy.

The prevention, detection and reporting of modern slavery in any of our companies or supply chains, whether in the UK or abroad, is the responsibility of all those working for the Company or under the Company’s control. They are required to avoid any activity that might lead to a breach of this policy.


Employees are encouraged to raise concerns about any issue or suspicion of modern slavery as soon as possible to their line manager or report it in accordance with our Public Disclosure (whistleblowing) Policy. Employees can also contact the government’s Modern Slavery Helpline on 0800 0121 700 for further information and guidance on modern slavery.

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. AMES UK is committed to ensuring that no one suffers any detrimental treatment or victimisation as a result of reporting in good faith their suspicion that modern slavery is or may be taking place in any part of its business or in any of its supply chains.

Due diligence processes for slavery and human trafficking

As part of our initiative to identify and mitigate risk, where possible, we build long standing relationships with suppliers and make clear our expectations of business behaviour. We are in the process of carrying out due diligence on all our high-risk suppliers so that the risk of modern slavery is considered as part of our procurement process.

In order to monitor potential risk areas in our supply chains on an ongoing basis we are planning to conduct audits of high risk suppliers, particularly those suppliers that operate out of countries ranked highly on the Walk Free Foundation’s Global Slavery Index, which measures the estimated prevalence of modern slavery.

Training and communication 

Our zero-tolerance approach to modern slavery will be communicated to all staff, suppliers, contractors, and other business partners when entering into new or renewed contracts with them.

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we will ensure that all staff involved in procurement and/or supply chain management are aware of their responsibilities.

The policy will be highlighted to all new staff as part of their induction process.

Breach of the policy 

Any employee who breaches this policy will face disciplinary action, up to and including summary dismissal for gross misconduct.

If we discover a violation of our Anti-Slavery Policy, we will respond in a manner proportionate to the nature and extent of the violation. Serious violations will require immediate and decisive action and may result in the termination of the business relationship. For less serious violations, we will allow the supplier reasonable time to develop and implement a plan for remediation. We will treat termination as a last resort as it is unlikely to resolve the underlying issue and it may be detrimental to those people who rely on the work to survive.

Paul North
Managing Director AMES UK