Privacy Policy

La Hacienda is part of The AMES Companies UK Ltd, (Comprising of The AMES Companies UK Ltd, La Hacienda Ltd, Kelkay Ltd, Altia Holdings Ltd, Vatre Group Ltd, Vatre Terracotta Ltd).

AMES UK is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The information we collect

We collect information about you from different places which include:

  • Directly from you
  • From a third party acting on your behalf e.g. a third party company from whom you have purchased products or services
  • From other companies who are part of AMES UK
  • From publicly available sources
  • When we generate it ourselves
  • From other organisations

We will only collect your information in line with relevant regulations and law and this may relate to any of our products or services. You are responsible for making sure you provide us with accurate and up to date information.

How we will use your information

We will use your information to provide products and services you have requested from us and other purpose such as:

  • To carry out your instructions for delivery of products
  • To improve our products and services
  • To keep you up to date with our products and services

We will only use the information provided by you where we are allowed to by law e.g. carrying out an agreement we have with you, because we have a legitimate business interest or where you agree to it. We may use automated systems to help us make credit decisions where you have applied for a trade account with us.

Who we can share your information with

We may share your information with other companies we work in partnership with and other AMES group companies. We may also share your information with others outside of the La Hacienda group e.g. transport carriers and parcel delivery companies to carry out the agreement we have with you.

How long we will keep your information

We will keep your information for as long as you have a relationship with us or until our legal obligations to government bodies have been fulfilled.

Transferring your information overseas

We may share your data with third parties or for other reasons to comply with a legal obligation upon us. We have a data processing agreement in place with such third parties to ensure data is not compromised. Third parties must implement appropriate technical and organisational measures to ensure the security of your data. We may share your data with bodies outside of the European Economic Area who are part of the AMES group of companies. These countries are Australia, New Zealand & USA, and the reason for sharing with these countries is for business management and compliance purposes. We have put appropriate safeguards and measures in place to ensure that your data is transferred securely and that the bodies who receive the data that we have transferred process it in a way required by EU and UK data protection laws.

Protecting your data

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction, and abuse. We have implemented appropriate processes to guard against such.

Your rights

You have several rights relating to your personal information e.g. a right to get access to your personal information or request us to correct or update incorrect information. For more information about your rights please contact us at the address below. If you wish to raise a complaint about on how we have handled your personal information, you can contact our Data Compliance Officer at

We hope that we can address any concerns you may have, but you can always contact the Information Commissioner’s Office (ICO). For more information, visit


If you have chosen to opt-in to our marketing communications, we may send you information relating to products and services that we think will be of interest to you, from time to time. If you change your mind and no longer want to receive these communications you can tell us at any time by contacting our marketing department at marketing department. We will not share your information with third parties for their own marketing purposes without your consent.


To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google – external site.

Who to contact

If you have any questions about how we are handling your personal information please contact us by writing to



La Hacienda is part of the AMES Companies UK Ltd, (Comprising of The AMES Companies UK Ltd, La Hacienda Ltd, Altia Holdings Ltd, Kelkay Ltd, Vatre Group Ltd, Vatre Terracotta Ltd).


We are committed to high standards of corporate governance, transparency, and responsibility in supporting the execution of our global business strategy – which is to drive profitable growth in our businesses and deliver sustainable returns for our shareholders. Our approach to tax supports this strategy.

Application of the Strategy

Our UK tax strategy has been approved by the Board of Directors of The AMES Companies UK Ltd. and applies to all entities within the UK that are part of the Griffon Corporation group, including La Hacienda Ltd, Altia Holdings Ltd, Kelkay Ltd, Vatre Group Ltd and Vatre Terracotta Ltd (collectively “AMES UK”, “the Group”) in accordance with paragraph 19(2) of Schedule 19 to the Finance Act 2016. This strategy describes AMES UK’s approach to managing the company’s tax affairs and aligns with Griffon Corporation’s Codes of Business Conduct and Ethics.

This strategy is applicable from the date of publication and remains in place until superseded; it will be reviewed annually and/or as organizational changes occur within the UK. References to ‘UK Taxation’ are to the taxes and duties set out in paragraph 15(1) of the Schedule which include Income Tax, Corporation Tax, PAYE, NIC, VAT, Insurance Premium Tax, and Stamp Duty Land Tax. References to ‘tax’, ‘taxes’ or ‘taxation’ are to UK taxation and to all corresponding worldwide taxes and similar duties in respect of which the Group has legal responsibilities.

This tax strategy was published on 12 February 2021 and The AMES Companies UK Ltd regards this publication as complying with its duty under paragraph 19(2) Schedule 19 FA 2016 in its financial year ending 30th September 2021.

Governance and Management of Risk in relation to UK taxation

The Board of The AMES Companies UK Ltd. oversees and approves the UK tax strategy, which is aligned with Griffon Corporation’s global approach. Responsibility for setting and implementing the tax strategy and the management of our tax risks ultimately sits with the Managing Director (MD). Day-to-day responsibility for the application of the tax strategy and the management of our tax affairs is delegated by the MD to the local Finance Director, Controllers and other personnel. The delivery of this strategy is also supported by the tax, finance, and accounting teams of AMES Australasia Pty Ltd., The AMES Companies, Inc. and Griffon Corporation.

We operate a tax control framework which focuses on having the right control environment, risk identification, effective channels of communication and monitoring of our compliance with both the relevant legislation and our strategy.

To this end we ensure that we:

  • Adhere to our Codes of Business Conduct and Ethics which set out the behaviours expected of our employees so as to align with our overall strategy in its approach to risk and respect for our core values,
  • Comply with all applicable laws, rules, regulations, and disclosure requirements; and,
  • Seek advice from external advisers where appropriate.

Attitude towards tax planning and level of risk

We aim to ensure that all tax positions are built on sound commercial business activity. Where eligible, we claim the benefit from various credits, incentives, and various elective provisions. AMES UK manages risks to ensure compliance with legal requirements in a manner which ensures payment of the right amount of tax.

Where appropriate, we seek certainty on inherently uncertain tax positions by obtaining external advice or seeking advance clearances with the relevant tax authorities.

AMES UK does not undertake tax planning unrelated to commercial transactions; we do not engage in aggressive tax planning schemes and our appetite for risk is low in this regard.

Relationship with HMRC and working with Tax Authorities

We work in a collaborative, transparent and proactive manner with revenue authorities and policy makers. We strive to inform the HMRC of significant UK transactions and changes to the business at the earliest appropriate stage and are open about our decision-making, governance processes and tax planning policy. We interact with these bodies in a professional, courteous, and timely manner, and seek to maintain a collaborative relationship through regular meetings, discussion, and written communications. Pursuant to our Codes of Business Conduct and Ethics, we cooperate fully in any inquiries.

When submitting tax computations and returns to HMRC, AMES UK discloses all relevant facts and identifies any transactions or issues where it considers that there is potential for the tax treatment to be uncertain.

Any inadvertent errors in submissions made to HMRC are fully disclosed as soon as reasonably practicable after they are identified.

Paul North
Managing Director AMES UK