Contacting La Hacienda

Our contact page includes an e-mail form that is delivered straight to La Hacienda staff at head office. Alternatively, please contact Customer Services on 03451 306192.


All contents and information on this site including without limitation text, graphics and images, is the property of La Hacienda Ltd or the property of their respective owners and is protected by United Kingdom copyright laws. Permission must be sought from La Hacienda before using any text, graphics or images from this website.


When a product is purchased; please follow the enclosed instructions very carefully before assembling and using the product for the first time. If you experience any difficulties assembling or operating the product, please contact the retailer you purchased the product from directly to discuss the best solution.

For immediate online answers visit the Handy Guides page where you will find useful hints and tips and support to common queries. Any warranty provided does not cover damage due to general wear and tear, or general misuse. This does not affect your statutory rights.

Waste and Electrical Equipment

The United Kingdom is under an obligation to minimise the disposal of Waste Electrical and Electronic Equipment (WEEE) in domestic waste and encourage recycling, recovery and environmentally sound disposal. La Hacienda is committed to promoting the reuse, recycling and recovery of WEEE. If you are enquiring because you the final user of Electrical And Electronic Equipment (EEE), placed on the market by La Hacienda, that has now reached the end of its life, you will need to contact the retailer where you purchased the item or dispose of it at a Local Authority recycling centre. For details of your local collection facilities, please contact your local authority or visit (This link will open a new window. La Hacienda is not responsible for the content of external websites).


All trademarks that appear on this site are the property of their respective owners.

Unlawful or Prohibitive Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm La Hacienda or other parties, or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Website Terms of Use

All the information on this website is intended for guidance only and all products weights and sizes quoted are approximate and are regularly updated. Products, prices and specifications are subject to change without notice. La Hacienda owns the copyright in all materials on this site.

Registration Numbers

Company Registration No. 4290723

VAT Registration No. GB535590728